Warranty Information
Guidance for existing customers on warranties following the closure of the PowerXL UK website.
Existing Warranties After Website Closure
The closure of the PowerXL UK online store does not automatically affect an existing product warranty.
Proof of Purchase
Keep your receipt, order confirmation or other proof of purchase. You may be asked to provide this when making a warranty claim.
Product Registration
Registering your product does not replace proof of purchase, but may help our support team assist you more quickly. See our Product Registration page.
Making a Warranty Claim
To make a warranty claim, contact customer support with your model number, proof of purchase and a description of the fault.
Exclusions
Certain faults, such as accidental damage or normal wear and tear, may not be covered. Full exclusion terms to be confirmed.
For confirmation: specific warranty periods, terms and exclusions have not yet been supplied and must be confirmed by Legal before this page is published.