Frequently Asked Questions
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The PowerXL UK online store has been retired. This website remains available so that existing customers can access support, registration and legal information.
Online purchases are no longer available through this website.
The closure of the website does not automatically affect an existing warranty. See our Warranty Information page for more detail.
Yes, eligible products can still be registered. Visit our Product Registration page to get started. Registration does not replace your proof of purchase.
Visit our Manuals page and search by model number or product name to find a downloadable PDF manual.
Please contact customer support with your order reference and proof of purchase.
Contact customer support with your model number and a description of the fault. Our team will advise on next steps, which may include a warranty claim.
Yes. Visit our Safety and Recall Notices page for the latest information. If there are no active notices, this will be clearly shown.
Customer accounts created on the previous online store are no longer active on this website.
Your personal information continues to be managed in accordance with our Privacy Notice. See our Privacy Policy page for full details.
Please contact customer support with your order details to discuss your options.
Visit our Contact page for phone, email and postal details, or use the Contact Customer Support button on this website.
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Our customer support team is happy to help with anything not covered here.